INTRODUCTION
Still working without an online booking system or struggling to understand the benefits of using
one? Now is the time to start educating yourself on the benefits of an online booking system.
The travel booking landscape is rapidly changing. Mobile bookings are having a greater impact
year on year and your customers expect you to be online.
An online booking system leads to more sales. Without one you can be like a leaky pipe, where
small drips of water are constantly being lost. At first this doesn’t seem like a big deal. The
trouble is that a consistent small drip from a number of places can create huge loss over time.
This is the same with bookings. When you consider that 39% of travel bookings are made
outside normal office hours and that only 1 in 3 people leave a voicemail when they ring, there
is a huge potential for lost bookings.
Let’s consider the pipe analogy a little further…
Every day you receive emails about your tours; this requires you to get back to the customer
often with long delays between each email. Naturally some drop off and you don’t hear back
from them. This is normal, right? Wrong! These customers may have been impatient and
wanted to secure a booking; they too are stuck for time and may have simply booked another
service. That’s a lost booking that was yours for the taking and like the leaky pipe over the
course of a year this can be very expensive. Say you get 10 leads per day and only 4 actually end
up booking, even if 2 of those lost – booked with someone else – that’s 730 lost bookings per
year! That’s a lot of cash.
Mobile is SOooo important now. Everyone is going to have a Smartphone. And yes it is
important for your business too as Google is now prioritizing websites with mobile functionality. A
good booking system will do a lot of this work for you and should allow simple mobile booking
for your customers. This will save you a truck load of time and money with a web developer on
how to get your website ready.
So how else can it help you? Well a good system will also allow you to assign and roster staff to
your activities so you’re not stuck beating your temples on a Sunday night with the company
calendar. This takes a lot of the headache of running the business from you.
Here are 9 good reasons why Online Booking!
- Open 24/7 to receive reservations
- Commission Free
- It’s simply good customer service
- Minimize your workload
- All your customer data in a structured system
- Up selling
- Discount Codes
- Clear and Simple Overview
- Online payments
CONCLUSION
The online booking system offers a good benefits so for so many good reason the booking system through online .
But working without an online booking system or struggling to understand the benefits of using one!And this is the time to start educating yourself on the benefits of an online booking system. The booking landscape is quiet changing.
Mobile bookings are having a greater impact year by year and your customers expect you to be online.
Every day you receive emails about your tours; hotel , bus , flight , e commerce products this requires you to get back to the customer often with long delays between each email. Well a good system will allow you to assign and roster staff to your activities so you will not be hectic with a heart palpitation in approaching the clients.
0 Comment